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Please leave all personalisation requests in the note section at checkout.

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What our customers have had to say about us...

  • Lucy - 14.03.24

    This is the most perfect gift to reveal my husband’s 40th birthday surprise. Excellent quality and a lovely keepsake. Thank you

  • Barbara - 12.02.23

    Not only I loved the item, as it matched the description and it was amazing quality, but the seller was amazing - great communication, making sure she met my expectations - and she sent the item almost immediately, as this arrived a few days after the order and was dispatched on the same day. No wonder she is a top seller as the experience it has been outstanding. I am definetely ordering again!

  • Chloe - 28.09.22

    I found this shop on Etsy. I've ordered a couple of times and have always been impressed with their products. Especially since I have requested to add accents above certain letters or for a word to be changed. The customer service of this company is one of the best and will ordering once again! Highly recommend!!

Lux & Co Lead-times

All items here at Lux & Co. are hand painted, personalised and made to order.

Due to the time, effort and love that goes into each and every product, please allow a 5 - 7 business day turnaround time on orders to be processed.

(This excludes the Wedding range which currently has a 1-2 week turnaround time)

If you require an item urgently, please get in touch before placing your order and we will do our best to accommodate.

If you are looking to order Wedding items, please allow as much notice as physically possible and we will be in touch to discuss details.

Shipping - Recycle, Reduce, Reuse

As a small business we are constantly inundated with boxes from orders we receive to be able to create your items and it pains us how many perfectly good boxes we break down to recycle every single day.

So going forward (at least for now) - if the size of your orders suit a previously used (but in great condition) box, we will be using these to ship your items.

We've all got to play our part in helping to save the planet right?!

If your order is a gift for someone and being sent directly to the gift recipient, we will of course ship this in a new box, just let us know at checkout

Personalisation

If you wish to have an item with added personalisation, please be sure to leave the names and details in the NOTES SECTION AT CHECKOUT